Exchange & Return Policy

Welcome to IRAADAY`s Exchange and Return Policy page. We understand that sometimes, despite our best efforts, a product may not meet your expectations. This policy outlines the guidelines for exchanging or returning items purchased from our store.

Eligibility for Exchange or Return

In order to be eligible for an exchange or return, please ensure that the following conditions are met:

1. The item must be in its original condition, unworn, unwashed, and with all tags attached.
2. The request for exchange or return must be made within 7 days of receiving the item.
3. Proof of purchase, such as the order number or receipt, must be provided.

Exchange Process

If you wish to exchange an item for a different size, color, or style, please follow these steps:

1. Contact our customer support team at iraadayofficial@gmail.com within 7 days of receiving the item to initiate the exchange process.
2. Provide the order number, the item you wish to exchange, and the desired replacement.
3. Our customer support team will guide you through the return shipping process and provide you with a return label.
4. Once we receive the returned item and verify its eligibility, we will ship the replacement item to you.

Return Process

Dear Valued Customers,

At IRAADAY, we prioritize your satisfaction and aim to provide exceptional service with every purchase. We understand that unforeseen circumstances may arise, and to ensure your confidence in our products, we offer an exchange policy within 7 days of purchase, subject to the following conditions:

1. Faulty, Damaged, or Defective Items: If the item(s) you receive are faulty, damaged, or defective upon delivery, we are committed to promptly exchanging them for you.
2. Non-conformity with Product Specifications: Should the item(s) not match the original product specifications or differ from what you purchased, we will facilitate an exchange to ensure your complete satisfaction.

To initiate a dispute or request an exchange, kindly notify us within 3 days of delivery. You can reach out to us via email at iraadayofficial@gmail.com or through Instagram @iraadayoffiical. We are dedicated to addressing each concern on a case-by-case basis and strive to uphold fairness for all parties involved.

Thank you for choosing IRAADAY. Your trust in our brand is greatly appreciated, and we look forward to serving you with excellence.

Non-Eligible Items

Please note that the following items are not eligible for exchange or return:

• Items that have been worn, washed, or altered.
• Items without their original tags.
• Items purchased during a sale or promotional period.

Shipping Costs

For exchanges or returns due to sizing issues or personal preference, the customer is responsible for the return shipping costs.IRAADAY will cover the return shipping costs.

We recommend using a trackable shipping service for your return or exchange to ensure its safe arrival. Iraaday is not responsible for any lost or damaged packages during the return shipping process.

If you have any further questions or need assistance with the exchange or return process, please don’t hesitate to contact our customer support team at iraadayofficial@gmail.com. We are here to help!